analysis | bpr | change management | training

Our current client is Lloyds Banking Group:

Following the acquisition of HBOS by Lloyds Banking Group currently working with the Business Design & Integration team to migrate Halifax core processes & customer data to the Lloyds target operating model.

The work will investigate the end-to-end process experience for customers & staff across numerous events planned up to July 2011 using various channels (web, phone or branch) and their underlying systems.

Purpose is to provide independent assurance to a significant & complex transition to go-live, reduce risks associated with disparate team working across the UK and for gaps/issues to be centrally reported & escalated.

Key focus on process prioritisation and As-Is & To-Be investigations involving gap analysis, impact assessments, validation of hand-offs & temporary workarounds, problem management, root-causes & interventions arising etc.

Lloyds Banking Group


Previous Clients:

UK General Insurance Group

Peterborough City Council

Diligenta (for clients TCS & Pearl)

National Express

Leeds City Council

npower

Tenet Group


Previous company experience:

Agilisys

HBS (now Mouchel)

Vodafone

Racal (now Thales)

British Army (Royal Signals)

Tel: 07747 118888
Tel: 07747 118888

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