analysis | bpr | change management | training

Our ten point engagement summary outlines how we work together

1. We supply experienced consultants who are experts at managing & supporting business improvement assignments. This could be for a day or two through to three, six or nine months work or more depending on requirements.

2. We also supply on a retained basis to help suit your requirements. This provides cost effective, flexible and continuous support from as little as 1 day per month. We can do this because we're flexible and designed for short duration assignments.

3. We use consistent business improvement methods, tools, techniques and processes. Some of these will be familiar to clients and many others will be intentionally new ways of managing change to deliver improved ways of working.

4. We work with your teams to deliver business improvements. We also coach, mentor and train your staff with improved ways of working especially 'continuous improvement' to ensure efforts are lasting.

5. We work at client premises and at our premises.

6. We supply our own computer equipment and specialist software and also use equipment and software provided by the client.

7. We contract together for work of specified services that’s usually charged per diem using an agent or client contract, or using a contract template from the Professional Contractors Group.

8. We would not be employees or deemed employees of a client's company.

9. We are insured for public liability and professional indemnity.

10. Business Analyst definitions (via certes.co.uk June 2009):

• A Business Analyst is someone who can apply the tools of business analysis to a wide range of business problems/opportunities - analysing the nature and root cause of the problem, clearly defining the business requirements, and evaluating various solutions to meet those requirements before specifying in more detail how the selected option will work.

• A Business Analyst does this regardless of the type of project or location in the business and arrive at robust and creative solutions to those issues.

• A Business Analyst does not depend on detailed knowledge of a particular business area, process or system in order to deliver.