analysis | Bpr | change management | training

Welcome to the website of Performance Processes Ltd - We're a small and independent Business Improvement Consultancy based between Leeds, York, Lincoln, Nottingham, Derby & Sheffield.

Our purpose is to support clients with professional services to improve & maintain their businesses. This can be anything from cost savings & efficiencies through to growth & investment.

Our services bring a highly organised approach to providing advice and managing problems. We use consistent Change Management methods to support client improvements & delivery without compromising on the quality of your products & services.  

Our strengths are our our experience & track record of delivering successful assignments backed-up by numerous recommendations of our work from clients & staff.  We introduce training & learning while we do our work, or we help with structured training events. Your teams will be able to manage problems and improvements that result in their own continuous improvement when we've left.

Our difference is a combination of our independence, impartiality, experience and re-use of tried methods, toolkits & approach.  This means improvements are achievable, agreable and long-lasting.  We know this since we've been trusted with repeat visits to clients to support follow-on assignments.

Our work is all about improvements for your customers achieved by your staff & managers.

Sector experience is Telecoms, Local Government, Utilities, Rail, Financial Services, Retail Banking, Insurance (Life & Pensions) and General Insurance.

Functional experience: Sales, Customer Services, Finance (Treasury, Cash Management & Credit Control), Procurement, Logistics, Operations, IT, Technical Support, Catering, Social Services, Legal, Environmental Health, Shared Services, Property, Marketing, Product Development, Product Management, HR & Payroll

If this page describes what you need then please have a look at the rest of the site & get in touch soon.

For more information you can visit some of the external links to see more about us, and also see us ranked #1 on Google.

In the meantime we hope you have a moment to enjoy some of the business improvement quotations - both olde and not so old - that have caught our imagination.

Ian Stockley - Director & Consultant Business Analyst